EduNav Support Documents

This folder contains information on EduNav support and tips for opening tickets

EduNav Support Overview
This document describes how EduNav's support process works. It also includes our hours and contact information. We reserve the right to change our poli...
Thu, 24 Mar, 2022 at 9:41 PM
Tips when Creating New Tickets
Last updated 11/5/18 When you create a ticket, please be as specific as you can: this will help our support and engineering teams resolve the issue as s...
Mon, 5 Nov, 2018 at 9:38 PM
EduNav Principal Service Commitments
EduNav builds the procedures to create and then support the level of robust security posture. It involves the customer’s related environments as well as int...
Fri, 11 Dec, 2020 at 1:20 PM